How to Raise a Complaint

Last updated: October 2026

Homeowners who contact Positionsid Floor Coating should be treated fairly. If something goes wrong, we want to know. This page shows how to raise a concern and what to expect. It is a general template and not legal advice.

What You Can Tell Us

Reach out about any of these:

• How a call or message with Positionsid Floor Coating went
• How we used or protected your personal data
• Anything on the site that looks wrong or confusing
• How a provider we referred you to behaved

If the Issue Is With a Provider

Providers in our network are independent companies. Each one handles its own quotes, prices, products, warranties, and customer care. If you are unhappy with a floor coating job, start by raising it with the provider in writing. Keep copies of what you send.

Please let us know too. Your feedback helps keep the network honest, and providers who repeatedly fall short may be removed. Positionsid Floor Coating cannot settle contract disputes, handle warranty claims, refund a provider's charges, or act on a provider's behalf.

What to Include

Write to contact@positionsid.lat and add:

• Your name and contact details
• The date you reached us or the provider
• The number you called or the form you used, if you remember
• The provider's company name, if you know it
• A short account of what happened and the result you hope for

What Happens Next

We will confirm we received your message by email, usually within a few business days. We will then look into it, which may include speaking with the provider. After that, we will share what we found and what we plan to do.

If You Are Still Unhappy

If our reply does not settle things, write back and ask for a second review. You may also contact your state attorney general, your state consumer protection office, or your local Better Business Bureau. If the provider is a licensed contractor, your state licensing board may be able to help as well.

Contact

Email: contact@positionsid.lat